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Berner

  
 
Berner is one of the main direct sale distributors of attachment products, tools, and technical consumables for the professionals in the building and automobile industries and has for many years now entrusted a-SIS with the management of its warehouse in Saint Julien de Sault (France).


Facts

A well-organised supply chain

In civil engineering Berner covers in particular the fields of carpentry, electricity, sanitary equipment, air conditioning, construction and civil engineering works. In the automobile domain, Berner's customers  are mainly authorized dealers, car and truck workshops, service centres for agricultural machines, and carriers. As direct sale distributor, Berner's advantage is the application of just one customer strategy. The presence in the field added to an effective logistic chain ensures deliveries for 98% of the 20000 products within 24 or 48 hours.

A new information system
In 2004, Berner started looking for software which integrates all the warehouse functions and interfacing with the Level3 SAP. Until then, Level3 and stock management were managed by SUN and the order preparation by  a-SIS' LM® version 6. After several months a-SIS was chosen again to equip the warehouse. This project necessitated upgrading the order preparation module to version 7 and the installation of the stock management module.



 
Improved processes

Productivity and responsiveness

Berner markets a wide range of heterogeneous products. Most of the orders handled by the WMS are small split case orders to be processed very quickly. Here the WMS has to prove its high productivity and reactivity for the order preparation: indeed, dispatching to to civil engineering or automobile industry professionals are performed within 24 to 48 hours all over France.

Well-regulated goods-in
For goods-in, a-SIS' solution enables the suppliers to be noted. The operator records any errors or anomalies using a radio terminal. These errors are then transferred to SAP which may inform the supplier. Checking the inputs and outputs on RF terminals allows Berner to have complete control of its stock and to reduce the time spent receiving the products.
Berner receives 60 tons of goods every day from its different suppliers and ensures the storage of these products. Berner also carries out cross docking operations for products outside the catalogue.

Optimised order preparation
 
With LM7®, software for storage and split case picking for large product ranges, it is possible to perform launching operations assisted by a load simulation tool in real time all day. The replenishment of the picking areas is carried out in real time. The chemical products are strictly handled with the strict FIFO strategy.
The warehouse is equipped with an automated Savoye conveyor to transport of boxes with automatic labelling machines to optimize the application of shipping labels onto split case boxes. This allows also the synchronization between the box labels and the delivery notes.

 
 
Dispatch, one goal : quality !
To ensure a high quality customer service, dispatches are checked and in most cases a pallet preparation is performed. The made up pallet is then checked using RF terminals before dispatch to avoid errors and to ensure the homogeneity of the pallets.


Testimony

 
Since the implementation of LM7®, Berner has optimized its picking and delivery times for the orders.

« With the installation of the LM7 together with the change to SAP we were forced to review our organization.
  • On the entry flow (reception and replenishment) which were not handled by LM before, the change to RF validation ensured time saving and a better goods-in quality - fewer computer records and so fewer errors.
  • But the output flow was also improved : by direct validation of goods-in this volume became immediately available for customers, even if it is still between goods-in and picking
The LM7 module features new functions compared to the previous version and we made the most of the opportunity to review and further improve the circuit. This version integrates numerous possibilities and therefore hardly needs any or very few specific developments. The version change was carried out without any problem and the teams were operational very quickly. »
Laurent Bourget, Logistics Manager
 
 
 
Facts
  • 30 000 order lines dispatched daily
  • 60 tons of goods handled everyday
  • 20 000 product references
Main benefits
  • Service rate : 98%
  • Deliveries in 24h and 48h in France
  • Distribution to 16 European countries


« It is difficult to sum up the savings we made by choosing LM7® in some lines, but the fact that the everyday users of the system never mention it, for me confirms that the product fulfils the needs and expectations we had and that there are no constraints.
a-SIS installs LM7®, but a-SIS also provides help during the going-live stage. We certainly want to go faster, but today we consider that we made a quick start with that new version.
For an exchange of views, the « Users club » allows to meet people in the same lien of business who encounter the same problems, to share their opinions with the editor and to talk about existing and future LM® developments.»

Laurent BOURGET
Logistic Manager