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Mail order

 

Mail order brings together the logistic constraints which can be encountered in various activities. Consumers’ needs evolve, and the customer is placed at the heart of Supply Chain: he is looking for choice, immediate product availability, the best price, fast delivery and an irreproachable quality of service all at the same time.



Among all these requirements, the main one remains respecting deadlines. The efforts in terms of planning and stock control are thus strategic.

Mail orders in a few words: seasonality, low margins, regular increase in the number of SKUs. SKUs frequently change, and this regardless of the universe : furniture, textiles, household electrical appliances, tools, hi-tech...

It is essential to optimize its logistic costs with the right technical and software solutions, including :
  • inventory status reports transmitted in real time to ERP for a total visibility on product availability
  • the management of cross-docking processes
  • order preparation methods adapted to the warehouse configuration and the type of products
  • the quality of order preparation thanks to statistical and weight checking
  • the product and order traceability
  • real time follow-up of the warehouse activity
  • performance analysis thanks to indicators and preset dashboards, to optimise human and technical resources.


Our references

 
AUCHAN DIRECT - BERGERE DE FRANCE - CAMIF - C-DISCOUNT - CHRONODRIVE - CLUB DIAL - DAXON - e-BUYER - HOURA - MUSIC BOX - MYPIX.COM - STAPLES - TELEMARKET - VENTE PRIVEE.COM - VERT BAUDET
 
 
Case studies
  Camif

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  myPix.com

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  Staples
As a World leader in the ...
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Synthesis
> Delivery deadlines must berespected
> Quality fulfillment
> Rationalization of logistic costs